Terms of service
Welcome to Matab Hakeem Musa. By accessing our website and placing an order, you agree to the following terms and conditions.
1. General
By using this website, you confirm that you agree to follow all terms, policies, and conditions stated here. These terms apply to all customers and visitors of Matab Hakeem Musa.
2. Products & Pricing
All products listed on our store are subject to availability. Prices are listed in [your currency] and may change at any time without prior notice.
3. Advance Payment Policy
- Orders will only be processed after full payment is received.
- Cash on Delivery (COD) is not available unless clearly mentioned.
- Failure to complete payment will result in order cancellation.
4. Order Confirmation
Once your order is placed and payment is completed:
- You will receive an order confirmation
- Orders cannot be canceled or modified after confirmation
5. No Return & No Refund Policy
All sales are final. We do not offer returns, exchanges, or refunds except in cases where the item is damaged or incorrect upon delivery.
6. Damaged or Incorrect Items
If you receive a damaged or wrong product, you must contact us within 48 hours of delivery with:
- Order number
- Clear photos or video proof
Claims made after 48 hours will not be accepted.
7. Shipping & Delivery
Delivery timelines are estimates and may vary due to courier delays, weather, or other unforeseen circumstances. Matab Hakeem Musa is not responsible for delays caused by shipping providers.
8. Limitation of Liability
We are not responsible for any indirect or incidental damages arising from the use of our products or website.
9. Changes to Terms
We reserve the right to update or change these Terms & Services at any time without prior notice. Changes will take effect immediately once posted on the website.