Refund Policy
Please note that all sales are final. Once an order has been placed and successfully delivered, we do not offer returns, exchanges, or refunds. We kindly encourage you to review all product details, descriptions, and images carefully before completing your purchase to ensure your satisfaction.
Damaged or Incorrect Items
If you receive an item that is damaged, defective, or incorrect, please contact us within 48 hours of delivery with:
- Clear photos of the item and packaging
- Your order number
We will review the issue and, if approved, provide a replacement or resolution at our discretion.
Order Cancellations
Orders cannot be canceled or modified once they have been processed or shipped.
Contact Us
If you have any questions about our policy, please contact us at:
Email:matabhakeemmusao@gmail.com
Thank you for shopping with Matab Hakeem Musa.
